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Privacy Policy
Effective Date: 25/06/2025
Last Updated: 25/06/2025
This Privacy Policy outlines how Date Escape handles your personal data, and your rights as a customer.
1. Who We Are
Date Escape is a UK-based brand providing couples with connection tools, including digital downloads and physical products. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Contact Information
If you have any questions about this policy, or your data, you can contact:
Data Controller:
Date Escape
Email: info@dateescape.co.uk
Business Address: Unit 155080, PO Box 7169, Poole, BH15 9EL
3. What Information We Collect
We may collect and process the following personal data:
a. Information You Provide Directly
Name
Email address
Postal address
Phone number (if provided)
Payment details (via secure third-party processors – we don’t store card info)
b. Automatically Collected Data
IP address
Browser type and version
Pages visited on our site
Referring website
Device information
c. Marketing & Communication Preferences
Your choices for receiving marketing emails
Email open/click behaviour (if you consent to tracking)
4. How We Use Your Data
We use your data for the following purposes:
To process orders and deliver products
To send digital downloads
To provide customer support
To personalise your user experience
To send newsletters, offers, and product updates (if you opt-in)
To run competitions or promotions
To comply with legal obligations (e.g. tax and accounting)
5. Legal Basis for Processing
Under UK GDPR, we rely on the following legal grounds:
Contractual Obligation – to fulfil purchases
Legitimate Interests – to improve our website and service
Consent – for marketing communications
Legal Requirement – for accounting and tax
6. How We Share Your Information
We may share your data with:
Service providers (e.g. Wix, Stripe, PayPal, Print-on-demand services)
Email marketing providers (e.g. Wix Email, Mailchimp)
Delivery couriers or fulfilment partners
HMRC or other legal authorities, if required
We do not sell your personal data.
7. Use of Generated Content (Date Ideas, Challenges & Tools)
As part of our services, Date Escape provides dynamic and curated date ideas, conversation prompts, relationship challenges, and other tools to help couples connect.
Please note:
All content is provided for informational, personal, and entertainment purposes only.
Our tools are not intended to replace professional advice, including therapy, relationship counselling, or mental health services.
We do not make any guarantees regarding specific outcomes, relationship results, or personal experiences from using our content.
By using our services and generated content, you acknowledge that:
You are responsible for how you apply or interpret the suggestions.
You will not hold Date Escape liable for any decisions, experiences, or outcomes resulting from the use of our content.
This applies to all forms of content, including:
Website-generated date ideas
Digital downloads
Physical products like card decks
Email and blog-based tools or recommendations
8. How Long We Keep Your Data
We retain your personal data only as long as necessary:
For orders: up to 6 years (for tax compliance)
For marketing: until you unsubscribe or request deletion
For website activity: usually anonymised after 26 months (e.g. via Google Analytics)
9. Your Rights
Under UK data protection law, you have the right to:
Access the data we hold on you
Correct inaccuracies in your data
Request deletion of your data
Object to processing for marketing
Withdraw consent at any time
Complain to the Information Commissioner’s Office (ICO): www.ico.org.uk
To exercise any rights, contact us at: info@dateescape.co.uk
10. Cookies & Analytics
We use cookies and analytics tools (like Google Analytics) to improve our site. You can manage cookie preferences via your browser settings.
11. Third-Party Links
Our website may link to third-party sites (e.g. affiliate partners). We are not responsible for their privacy practices. Please check their policies before submitting data.
12.Affiliate Links
Some pages on our site may contain affiliate links. If you click on these links and make a purchase, we may receive a commission at no extra cost to you. These links are clearly marked, and any tracking cookies used by affiliates are governed by their own privacy policies.
13. Data Security
We take reasonable steps to protect your data:
SSL encryption on our site
Secure payment gateways
Limited access to personal data by authorised personnel only
14. Changes to This Policy
We may update this policy. Any changes will be posted here with an updated “Effective Date.”